Privacy Policy

Those Floating Saunas

Effective Date: January 3rd, 2026

Those Floating Saunas (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and disclose personal information when you interact with our website, make a booking, or communicate with us.

This policy is prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

Business Name: Those Floating Saunas
Email: hello@thosefloatingsaunas.com.au
Phone: XXXXXX
Location: Shellharbour Marina, NSW, Australia

If you have questions about this policy or your personal information, please contact us using the details above.

2. Personal Information We Collect

We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Booking details and preferences

  • Billing information (processed via third-party providers)

  • Communications with us

We may also collect technical data such as:

  • IP address

  • Device and browser information

  • Website usage data via cookies and analytics tools

We do not store full credit card details on our systems.

3. How We Collect Information

We collect personal information when you:

  • Make a booking through our website

  • Join our mailing list or waitlist

  • Contact us via email or forms

  • Use our website (via cookies and analytics)

Providing personal information is optional, but some services may not be available without it.

4. How We Use Your Information

We use personal information to:

  • Manage bookings and payments

  • Communicate with you about your booking or enquiry

  • Send updates and marketing communications (with consent)

  • Improve our website and services

  • Meet legal and regulatory requirements

You may opt out of marketing communications at any time.

5. Cookies & Analytics

Our website uses cookies and similar technologies to improve functionality and analyse website usage. You can adjust your browser settings to refuse cookies, though this may affect site performance.

6. Disclosure of Personal Information

We may share personal information with:

  • Booking, payment, and email service providers

  • Professional advisers where necessary

  • Authorities if required by law

We do not sell or rent personal information to third parties.

7. Overseas Data Storage

Some service providers may store data overseas. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with Australian privacy standards.

8. Data Security & Retention

We take reasonable measures to protect personal information from misuse, loss, or unauthorised access. Information is retained only as long as necessary for business or legal purposes.

9. Access, Correction & Complaints

You may request access to, or correction of, your personal information by contacting us. If you have a privacy concern or complaint, we will respond within a reasonable timeframe.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Consent

By using our website or services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.

Website Terms of Use

Those Floating Saunas

Effective Date: January 3 2026

These Website Terms of Use govern your access to and use of the Those Floating Saunas website. By accessing or using this website, you agree to be bound by these terms.

1. Website Use

You may use this website for lawful purposes only and in a manner that does not infringe the rights of others or restrict their use of the site.

You must not misuse this website, attempt to interfere with its operation, or use it for unauthorised or commercial purposes without permission.

2. Information Accuracy

We aim to keep website content accurate and up to date. However, information on this site is provided for general information only and may change without notice. We do not guarantee that all content is complete, current, or error-free.

3. Bookings & Services

All bookings made through this website are subject to our Booking Terms & Conditions, which apply in addition to these Website Terms of Use.

4. Intellectual Property

All content on this website — including text, images, logos, branding, and design — is owned by or licensed to Those Floating Saunas and is protected by intellectual property laws.

You may not copy, reproduce, or distribute website content without our written permission.

5. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, privacy practices, or availability of those external sites.

6. Website Availability

We do not guarantee uninterrupted access to this website. From time to time, access may be limited due to maintenance, technical issues, or circumstances beyond our control.

7. Limitation of Liability

To the extent permitted by law, Those Floating Saunas is not liable for any loss, damage, or injury arising from your use of this website or reliance on its content.

8. Governing Law

These Website Terms of Use are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of NSW.

9. Changes to These Terms

We may update these Website Terms of Use at any time. Continued use of the website constitutes acceptance of the updated terms.